Shipping policy

Welcome to Kimberly Klassics.

We want your experience with us to feel just as seamless as the hair you receive. Every order is handled with care and attention to ensure your premium human hair products make their way to you safely and efficiently.

Please review our Shipping Policy before completing your purchase.

Order Processing

Orders are processed within 1–2 business days after payment has been successfully received and verified.

Orders placed on weekends or holidays will begin processing on the following business day.

Once your order has been prepared and shipped, you will receive a shipping confirmation email containing your tracking information.

Please keep in mind:

Processing times may be extended during major sales, holidays, promotional events, launches, or periods of high order volume.
Orders will only be processed after payment has been successfully authorized and verified.
Kimberly Klassics reserves the right to cancel or place an order on hold if fraudulent or unauthorized activity is suspected.

U.S. Shipping

Standard Shipping

Processing Time: 1–2 Business Days
Estimated Delivery: 4–6 Business Days After Shipment

Delivery timeframes are estimates and begin once your package has been transferred to the shipping carrier.

Complimentary Shipping

Kimberly Klassics offers FREE Standard Shipping on U.S. orders over $200.

For orders below $200, applicable shipping fees will be calculated at checkout based on your location and selected shipping method.

Shipping Address Accuracy

Please double-check your shipping and billing information before completing your purchase.

Customers are responsible for ensuring that all information submitted at checkout is accurate and complete.

Kimberly Klassics is not responsible for:

Delays caused by incorrect or incomplete addresses
Packages delivered to an incorrectly entered address
Packages returned to us because of address errors

If you notice an error after placing your order, please contact us within 24 hours. We will do our best to assist before processing begins.

Tracking Your Order

Once your order ships, tracking information will be sent to the email address provided at checkout.

Please allow 24–48 hours for tracking information to become active or update within the carrier's system.

Lost, Delayed or Stolen Packages

Once your order has been transferred to the shipping carrier, Kimberly Klassics is not responsible for carrier delays, lost shipments, stolen packages, or other delivery issues outside of our control.

If your tracking information shows that your package was delivered but you cannot locate it, we recommend: